Sat, Oct 25, 2025
Volume 13, Issue 4 (5-2024)
2024, 13(4): 35-41 |
Back to browse issues page
Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:
Kia S J, Delpasand K, Rahbar Taramsari M, Ghandinezhad M, Khosousi Sani S. frequency and causes of patients complaints against dentists. Journal title 2024; 13 (4) :35-41
URL: http://3dj.gums.ac.ir/article-1-634-en.html
URL: http://3dj.gums.ac.ir/article-1-634-en.html
Seyed javad Kia1 
, Koroush Delpasand2 , Morteza Rahbar Taramsari3 , Masoume Ghandinezhad4 , Sahba Khosousi Sani *5
, Koroush Delpasand2 , Morteza Rahbar Taramsari3 , Masoume Ghandinezhad4 , Sahba Khosousi Sani *5
1- Department of Oral Medicine, School of Dentistry, Guilan University of Medical Sciences, Rasht, Iran
2- Department of Medical Ethics, Guilan University of Medical Sciences, Rasht, Iran
3- Department of Forensic Medicine, School of medicine, Guilan University of medical Sciences, Rasht, Iran
4- School of Dentistry, Guilan University of Medical Sciences, Rasht, Iran
5- Department of Oral Medicine, School of Dentistry, Guilan University of Medical Sciences, Rasht, Iran ,sahbakhosousisani@gmail.com
2- Department of Medical Ethics, Guilan University of Medical Sciences, Rasht, Iran
3- Department of Forensic Medicine, School of medicine, Guilan University of medical Sciences, Rasht, Iran
4- School of Dentistry, Guilan University of Medical Sciences, Rasht, Iran
5- Department of Oral Medicine, School of Dentistry, Guilan University of Medical Sciences, Rasht, Iran ,
Abstract: (252 Views)
Introduction
The structured error reporting system has a warning role communicating with the forces involved in patient care. Treatment of errors and negligence is a main problem in the society. This study assessed different type of dental malpractice and the related factors among dentists of Rasth city.
Materials and Methods
In this cross-sectional descriptive trial, all records submitted to the Forensic Medicine Organization and the medical system of Rasht were studied. The data collection tool was designed based on a researcher-made checklist and library studies and files in the Forensic Medicine Organization. The indices of frequency and percentage were used to report qualitative variables while the indices of mean and standard deviation were used to report quantitative variables. Data analysis were done using exact fisher, Mann-whitney U and chi-square tests.
Results
Of 159 records, 33 claims (20.7%) were rejected and 122 cases (78.7%) were issued. The reasons were carelessness (48, 30.2%), unconsciousness (17, 10.7%) and failure to follow the instructions (57, 35.9%). The place of malpractice were private practice in most cases (136, 85.5%). The reason for claims were related to treatment procedure.
Conclusion
Due to approved claims in most cases and as the reason for these claims were the malpractices from the dentists sides, more efforts must be done in increase the dentists skills to perform standard treatments.
Type of Study: Review article |
Subject:
So on
Received: 2025/03/2 | Accepted: 2025/06/28 | Published: 2024/05/1
Received: 2025/03/2 | Accepted: 2025/06/28 | Published: 2024/05/1
Send email to the article author
| Rights and permissions | |
 | This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. |
Articles Copyright © The Author(s).
Owned by Guilan University of Medical Sciences.
Co-published by Zamen Salamati.
Contact Information
The end of professor Samii Blv, Guilan University of Medical Sciences Complex, Dental School, Rasht, Iran.
Journal Tel : +9813 33486428
Publisher Tel : +9821 86037228 , 86036497
Email: den3djournal@gums.ac.ir
